Terms & Conditions

Last updated: 06 OCT 2025

Welcome to Golen Hair. By accessing our website or purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

Eligibility to Purchase

You must be at least 18 years old or have legal consent from a guardian to shop with us. By ordering, you confirm that all details provided are accurate and complete.

Products & Descriptions

We aim to display our wigs, hair extensions, and care essentials as accurately as possible. However, slight variations in color, texture, or length may occur due to screen settings, manufacturing, or styling. These do not qualify as defects.

Pricing & Payment

All prices are listed in AED.

· We accept major credit/debit cards, PayPal, and other secure payment methods displayed at checkout.

· Taxes, customs duties, or import fees (for international orders) are the customer’s responsibility.

· Prices may change without prior notice, but confirmed orders will not be affected.

Orders & Acceptance

Once you place an order, you’ll receive an email confirmation. This does not mean acceptance of the order. We reserve the right to cancel or refuse any order due to stock unavailability, payment issues, or suspected fraud.

Shipping & Delivery

Orders are shipped according to our [Shipping & Delivery Policy]. Delivery times are estimates and may vary by location. Once dispatched, Golen Hair is not liable for delays caused by carriers or customs.

Returns & Refunds

We want you to love your purchase. Returns and exchanges are handled under our [Refund & Return Policy]. To qualify, items must be unused, in original condition, and returned within 14 days of delivery.

Use of Website

You agree not to misuse our website for unlawful activities, unauthorized access, or fraudulent purposes. All content, images, and trademarks on this site are the property of Golen Hair and may not be copied or redistributed without permission.

Limitation of Liability

Golen Hair is not liable for any indirect, incidental, or consequential damages arising from product use, including but not limited to misuse, improper application, or allergic reactions. Customers are encouraged to conduct patch tests with hair care products before full use.

Privacy & Data Protection

Your privacy matters to us. Personal information collected is used in line with our [Privacy Policy]. By using our site, you consent to such processing.

Governing Law

These Terms & Conditions are governed by the laws of [Insert Jurisdiction]. Any disputes will be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].

Contact Information

For questions about these Terms & Conditions, please contact us at:

· Email: Info@golenhair.com

· Phone: +971 56 397 3951