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Frequently asked questions
We carry a variety of premium braid and extension options, including:
Golen Braids (42 inches)
Golen Deep Wave
Golen French Curls
Golen Kinky Marley Twist
Golen Long Braids (82 inches)
Golen Afro Kinky Bulk Human Hair
These styles are designed for length, texture, and versatility.
Our goal is to provide high-quality hair. Most of our braid and extension lines are human or premium-blend hair. (If there are synthetic lines, specify here.)
Consider your desired style and natural hair texture.
For dramatic length and volume, go with 82-inch or bulk options.
For natural, versatile looks, Deep Wave or French Curls are excellent.
For protective styles, Kinky Marley and Afro Kinky Bulk match more natural textures.
If you're unsure, contact our support team with photos of your hair, and we’ll help you match.
Because hair and extension products are hygienic and customizable, we accept returns or exchanges only if:
The product is unopened and unused.
You notify us within a specific time frame (e.g. 7 days) after delivery.
Please refer to our Refund & Return Policy page for detailed terms.
To maintain quality and longevity:
Use a sulfate-free, gentle shampoo and conditioner.
Wash your scalp and braids gently, avoiding excessive tugging.
Moisturize regularly with a light oil or braid spray.
Sleep with a satin scarf or bonnet to protect from friction.
Avoid heavy heat styling unless the hair is heat-tolerant.
Some of our human hair extensions can be colored or bleached, but results depend on the original hair quality and color. We recommend doing a strand test and consulting a professional stylist. Note: any damage from coloring may not be covered under warranty.
Yes, we offer international shipping. Shipping costs and times vary per country. Customers are responsible for any import duties or customs fees in their country.