Payment Policy

Last updated: 06 OCT 2025

At Golen Hair, we want your shopping experience to be smooth, secure, and transparent. This Payment Policy explains how payments are handled on our website.

Accepted Payment Methods

We accept the following secure payment options:

· Major credit and debit cards (Visa, MasterCard, American Express).

· PayPal.

· Digital wallets (Apple Pay, Google Pay).

· Buy Now, Pay Later options (see below).

All transactions are processed in [Insert Currency, e.g., USD] unless otherwise stated.

Buy Now, Pay Later (BNPL)

To make shopping more flexible, we offer Buy Now, Pay Later services through trusted providers such as Klarna or Afterpay (availability may vary by region).

With BNPL you can:

· Split your payment into smaller, interest-free installments.

· Pay over time while receiving your items upfront.

· Choose the plan that works best for your budget.

Please note: eligibility for BNPL is determined by the provider, not Golen Hair.

Payment Processing

· Payments are charged at the time of purchase unless using BNPL, in which case terms depend on the provider.

· You will receive an order confirmation email once payment has been successfully processed.

· If payment fails, the order will not be confirmed.

Security of Payments

· Our website uses SSL encryption and trusted third-party payment processors to keep your information secure.

· Golen Hair does not store full payment card details.

Taxes & Duties

· Applicable taxes are calculated at checkout based on your shipping address.

· For international orders, customs duties or import fees may apply. These are the customer’s responsibility.

Fraud Prevention

· All payments are subject to verification and fraud checks.

· We reserve the right to cancel or hold any order if fraudulent activity is suspected.

Refunds & Returns

· Refunds for eligible returns will be issued to your original payment method in accordance with our Refund & Return Policy.

· Processing times may vary depending on your payment provider.

Contact Information

For payment-related questions, please contact our team:

  • Email: info@golenhair.com
  • Phone: +971 56 397 3951