Privacy Policy

Last updated: 06 OCT 2025

At Golen Hair, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products. By using our site, you agree to the practices described below.

Information We Collect

When you shop with us, we may collect the following information:

  • Personal details: Name, email address, billing/shipping address, and phone number.
  • Payment information: Processed securely through third-party providers; we do not store full card details.
  • Non-personal information: IP address, browser type, device details, and browsing behaviour (via cookies and analytics tools).

How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Send order updates, confirmations, and support responses.
  • Share promotions, special offers, and product updates (if you opt in).
  • Improve our website, product selection, and customer experience.

Sharing Your Information

We respect your privacy and never sell your information. However, we may share limited details with:

  • Payment processors to complete transactions securely.
  • Shipping partners to deliver your purchases.
  • Legal authorities if required by law or to protect our rights.

Cookies & Tracking

Our site uses cookies to:

  • Enhance your browsing experience.
  • Remember your preferences and shopping cart.
  • Provide personalized offers and marketing.
  • You can adjust cookie settings in your browser at any time.

Data Security

We take data security seriously. All personal details are protected using encryption, secure hosting, and restricted access measures. While we work to safeguard your data, no online system is 100% secure, and you share information at your own risk.

Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate information.
  • Request deletion of your data, subject to legal or transactional requirements.
  • Opt-out of marketing emails by clicking “unsubscribe” in any email.

Third-Party Links

Our website may contain links to third-party sites (such as payment gateways or social media). We are not responsible for their privacy practices. Please review their policies before sharing personal information.

Policy Updates

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. The latest version will always be posted here, with the updated date at the top.

Contact Information

For privacy-related questions, please contact us:

  • Email: Info@golenhair.com
  • Phone: +971 56 397 3951